Tulin Optimal Wellness
Privacy Policy

Tulin Optimal Wellness Privacy Policy

Introduction

Welcome to Tulin Optimal Wellness. We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our Technology Service, enroll in our services, or engage with our mobile or online platforms. It also outlines your rights under North Carolina state law, as well as the steps we take to comply with applicable privacy and security regulations.

By using our services, you agree to the collection and use of information as described in this Privacy Policy.

Updating Your Personal Information

If you are a registered user of our Technology Service or have enrolled in any of our services, you have the right to review, update, or correct your personal information at any time.

Via Technology Service: Log in to your account and use the built-in features to update your personal details, including contact information, preferences, or subscription settings.
Written Request: You can submit a request through our "Contact Us" section to request changes or corrections. For your privacy and security, we may require certain verifications, such as identity confirmation, before proceeding with your request.
Monthly Membership Agreement: Please refer to your Membership Agreement for detailed instructions on how to access and update your information, especially if it’s associated with a recurring service plan.

If any of your information was provided by your employer (for services offered through workplace wellness programs), please reach out to your employer directly to make updates, as we are unable to modify this information.

HIPAA and Protected Health Information

Tulin Optimal Wellness does not collect, store, or process Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). As we do not provide medical services, we do not engage in the transmission, storage, or disclosure of PHI.

If we were to collect PHI in the future for any reason (such as incorporating healthcare services), we will comply with HIPAA standards and take necessary steps to protect the confidentiality of your health data.

Please note that HIPAA regulations apply to healthcare providers, health plans, and healthcare clearinghouses. If you engage with any healthcare services separately from Tulin Optimal Wellness, their privacy policies may govern how your health data is handled.

Deactivating Your Account

You have the option to deactivate your account at any time. To do so, please contact us through the "Contact Us" section of our website.

We may ask for verification to confirm ownership or legal authority over the account to ensure your request is legitimate.
Please be aware that certain personal information may be retained for legal or business purposes, such as compliance with applicable record-keeping laws or contractual obligations.
After deactivating, we may retain some residual data in our backups for security and auditing purposes, as permitted by law.

Mobile Push Notifications & Alerts

With your consent, we may send push notifications to your mobile device to alert you about:

Service-related updates
Promotions or special offers
Other updates concerning our offerings or events

You can opt-out of receiving these notifications at any time by adjusting the notification settings on your mobile device.

Email Messages & Promotional Communications

If you provide us with your email address, we may send you:

Service-related communications: These are critical messages needed for the proper functioning of our services, such as confirmations, reminders, or updates to your account or subscription.
Promotional emails: These may include offers, news, or updates about our services. You can opt-out of receiving promotional emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

While you can opt out of promotional messages, we may still send you non-promotional communications, such as account-related messages or billing updates, which are necessary to maintain your account.

Sale of Your Personal Information

Tulin Optimal Wellness will never sell your personal information to third parties. We respect your privacy and are committed to using your data only for the purposes outlined in this Privacy Policy.

We may share your information with third-party service providers only as necessary to provide our services or comply with legal obligations. These third parties are obligated to maintain the confidentiality of your data and are prohibited from using it for any other purposes.

Links to Third-Party Websites

Our Technology Service may include links to third-party websites. These external sites have their own privacy policies and terms of use. We are not responsible for the privacy practices or content of these external sites.

Before sharing any personal information with third-party websites, we encourage you to review their privacy policies to understand how they collect, use, and protect your data.
By interacting with these third-party websites, you do so at your own risk.

Email Communications & Security Risks

We encourage you to reach out to us with any questions or concerns via email. However, please be aware that email communications over the internet are not entirely secure and may be intercepted by unauthorized third parties.

Confidential Information: If you choose to email us with confidential information, you are doing so at your own risk. We recommend using encrypted communication channels for sensitive data.
Security Risks: Tulin Optimal Wellness is not responsible for unauthorized access, data loss, or security breaches related to email communications. We strongly recommend using secure methods of communication for sensitive matters.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will post the revised Privacy Policy on our Technology Service and will indicate the date of the most recent revision.

In the event of significant changes that impact your privacy rights, we will notify you via email or a prominent notice on our website.
We recommend that you review this Privacy Policy periodically to stay informed about how we protect your personal information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tulin Optimal Wellness
9852 Rea Rd, F2, Suite 110
Charlotte, NC 28277
Attn: Privacy Officer
Email: contact@tulinoptimalwellness.com